Author Topic: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)  (Read 28880 times)

Offline ornwilson

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CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« on: May 16, 2008, 04:19:07 am »
Hi again,
CopyHandler has crashed several times when trying to copy or move files from a SATA or USB MBR disk to a GUID partition or from GUID to GUID.  It seems not to happen within a disk, but only between disks.

The only way I can stop it from crashing when I restart CH is to pause the current operation, then cancel it (it always tries to resume, no matter what I set in the 'options'). 

Is there a way to force CH to not resume a job that was in progress when it crashed?  uninstalling and reinstalling does not help 
----  nevermind, I figured it out: deleta ll files except ch.ini from: %USERPROFILE%\Local Settings\Application Data\Copy Handler\Tasks  ----


Any ideas?

5 dump files attached

Offline Ixen

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #1 on: May 17, 2008, 08:25:26 pm »
Hello,
I have checked the dump files you have provided and to be able to do something with it I would like to ask you to provide the task files that were causing the crash at every restart. Without them I can only guess the reason CH behaves like this.

Ixen

Offline ornwilson

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #2 on: May 19, 2008, 05:55:59 pm »
OK,
Sometime this week I will replicate the problem and send you the new dump files as well as the associated task files. 

-orn

Offline ornwilson

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #3 on: May 20, 2008, 07:28:36 am »
Here are the latest dump, task and ini files. 

This is on an operation to copy about 4.5GB of large files from a GUID partition to an SATA disk.  I restarted copyhandler a few times and it would allow me to resume the copy for 15 seconds or so before crashing.  After a few restarts, it crashes immediately after the "destination file found" dialog. 

Please let me know if there is anything else I can do to assist. 

-orn

Offline Ixen

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #4 on: May 20, 2008, 03:09:55 pm »
Thanks for the files. I don't know if I would be able to check it today because of the long weekend that starts tomorrow :) However I will certainly look at it when I get back.

Offline ornwilson

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #5 on: May 21, 2008, 12:53:13 am »
No worries, I'm just happy to have it to use on my other computers. 

Enjoy the weekend! 


Offline ornwilson

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #6 on: December 24, 2008, 02:28:17 am »
Hello,
I'm just checking back: Has any progress has been made on this issue? 

I just got a couple new 1.5T drives for me server and would love to reliably copy some data. 

Thanks

-orn

Offline Ixen

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Re: CH 1.31b-svn152 crashes on file move (Server2003 32-bit)
« Reply #7 on: January 25, 2009, 10:34:03 pm »
Hi,
I'm really sorry for taking so long to take care of this problem. I have fixed it today and it commited it to the svn repository along with some other fixes. The fix should be available with the nearest Copy Handler.

Regards,
Ixen